Cloud Control

Cloud Control™ is Ceryx's software-as-a-service platform developed to help CIOs and Customer Support Leaders in large enterprises confidently harness the advantages of cloud-based messaging and collaboration solutions.

At the same time, Cloud Control™ works in tandem with all of Ceryx's Private Dedicated Cloud, Private Managed Cloud and Enterprise Multi-Tenant solutions.

A Description of Cloud Control™

Cloud Control™ is a secure, flexible online portal that provides a single point of access for all end-user support administration and provisioning. Functionalities that are instantly accessible to Cloud Control™ clients include the ability to:

• Securely delegate tasks to administrators/end-users
• Assign role-based permissions to client support administrators with the highest degree of granularity available
• Assign "information sensitivity" levels to further refine administrative access
• Accurately track the usage across messaging and collaboration solutions
• Implement advanced rules on the use of mobile devices and Microsoft Exchange

How Cloud Control™ Helps You

For CIOs in large enterprises Cloud Control™ provides the following benefits:

• Lowers your on-going support costs by as much as 85%
• Guarantees you total command of all administrative privileges and access to data so that you can achieve relevant corporate and legal compliance requirements
• Enhances your team's productivity by providing immediate access to a host of messaging and collaboration applications

For Customer Support Leaders in large enterprises, Cloud Control™ provides the following benefits:

• Reduces the number of end-user support tickets and "Tier 1" escalations
• Increases the quality of service for the end-user while reducing call-times
• Reduces the time and expense involved in getting end-users up-and-running on their messaging and collaboration tools

See the Cloud Control administrative panel